Systems we build.
Products we operate.

What powers the assistants?

Ask AI and Brainstorm run on SWForce's own AI infrastructure using the same Hermes agent system. The Hermes harness is the software around the model that supports reasoning through questions and project requirements. Ask AI answers questions about our services, tools, and process.

How does Brainstorm turn an idea into a plan?

Brainstorm works back and forth with a potential customer to understand the work they want to automate, the systems involved, constraints, and open questions. The conversation builds a starting plan for human review.

Can a customer leave and continue later?

Yes. The conversation is saved in a database. Returning visitors use their project passphrase with their saved browser session or email address to reconnect and continue with the earlier messages available.

What happens when the plan is ready?

The visitor chooses Send to Ed. SWForce saves the handoff and sends Ed an email with the project brief, highlights, and full transcript. Ed reviews the project and contacts the customer to discuss the next step.

What is saved with a Brainstorm?

SWForce stores the conversation, project details, supplied contact information, and session information including the IP address. Project passphrases are stored as salted cryptographic hashes. Resuming a saved project requires passphrase verification; an IP address alone does not provide access. See our Privacy Policy.

The work: private AI, an agent harness, database-backed conversations, returning-project access, and an email handoff for human review.

Connecting the steps behind a new customer

A new customer needs more than a login. Their site needs an address, DNS records, an SSL certificate, a configured web server, and billing. SWForce uses n8n to coordinate these steps for Site Service Pro.

What the workflow handles

• Subdomain provisioning
• DNS creation
• SSL certificates
• Web server setup
• Customer billing

The product brings documents, tasks, scheduling, timesheets, and reporting together for office and field teams. Its onboarding workflow connects the infrastructure and billing needed to deliver that application to new customers.

The work: n8n orchestration across customer setup, hosting, and billing systems.

Keeping maintenance knowledge tied to the equipment

CircuitLedger connects machines, components, maintenance records, and supporting files in a database-backed history. Technicians can carry the context of earlier service visits into the next job.

Where AI fits

AI assistance can use equipment and service-record context to help field technicians work with the information available. The records preserve the maintenance history; qualified technicians review AI suggestions before relying on them.

Original service records are retained, with corrections appended to keep the history traceable. SWForce builds and operates CircuitLedger, which is presented under Electrical Maintenance & Controls.

The work: structured operational records and AI assistance connected to business data.

Putting field resources in one application

VoltBook is a resource for electrical trade technicians. It brings electrical calculators, calendars, and reference materials together with AI integration to help technicians in the field.

Built around daily field work

The application also supports saved calculations, project organization, and reports. Technicians can use the resources relevant to their work and access AI assistance within the same application.

The work: a custom application combining trade resources, project tools, and AI assistance.

A website grounded in the services a business provides

SWForce builds and operates the Electrical Maintenance & Controls website. The site explains EMC's industrial electrical maintenance, PLC and controls support, and machine troubleshooting services.

Service and regional information helps customers find the right support, while product pages introduce VoltBook, Site Service Pro, and CircuitLedger.

The work: a business website connecting services, service areas, product information, and customer inquiries.